Phoenix Inn Suites Albany
客人怎么说
I am not sure there is a more friendly hotel staff than this team. Clean and comfortable. Easy access to freeway. Breakfast varied each day. Wifi was surprisingly good.
John
2025年2月
As a germaphobe, I hate staying in hotels. Cleanliness is key when I look for a hotel to stay at, even if I have to pay a little more. However, The Phoenix Inn was not the most expensive hotel in town, but it did have the highest ratings. I took a chance and went with the ratings. At the time of making my reservation through Booking.com, I indicated that I preferred a walk-in shower if available. Not more than five minutes after I booked the room, I got a call from the hotel. She I formed me that a walk-in shower was not available, but she did have a shower/tub with lots of grab bars. I really appreciated that someone even bothered to read the additional comments, I honestly wasn’t expecting that. I got one of the best nights of sleep there than I have gotten in a long time.
Elizabeth
2024年6月
We stayed here for 7 nights, and NOTHING could have been better. The staff was great, and since I shared my name with Cyndi, the evening front desk help, I had several wonderful conversations. We were greeted everyday we left and came back. We had a wonderful, QUIET room back in the corner with two nice comfortable beds, and a seating area, the room was nice and cool when needed as well as warm too; amenities were great; breakfast was lovely multiple mornings, and it just was everthing we needed. (a GREAT rate too.)
Cindy
2024年12月
Bed was great! Room was apportioned well, and great size.
Richard
2024年7月
We needed a place to pause during our long road trip that was kid- and dog-friendly, and the Phoenix Inn Albany was definitely that. They were very welcoming at check-in, and even supplied a doggie goodie bag with extra cleanup bags and a treat. Location was convenient for travel and not far from dining options. I even walked the dog to a nearby large park. And the pool and hot tub were just what we needed.
Jessica
2024年9月
Front desk staff were friendly and kind. Exceptionally quiet. Room was spacious and well appointed. Bed was very comfortable with duvet cover. Bath towels were luxurious. Very large TV. Very comfortable leather couch. Complimentary breakfast was outstanding with plenty of choices and great coffee!
Leonard
2024年6月
that they were pet friendly no questions ask and I loved that check out was at noon so I got to sleep in andthat extra hour helped me out
Tina
2024年10月
This is a very nice hotel. The beds were comfortable. Breakfast was good. They have biscuits and gravey for those of you who always wonder. It was quiet and the location is right off the freeway. No you can't hear the traffic. Pool and hot tub was nice to have. The staff is great and very helpful. I absolutely would stay here again!
Baughman
2025年6月
Very nice and clean. Beds were comfortable and breakfast was very good. I enjoyed that they provide a hot option and pastries that are different each day. Staff was friendly
Lindsey
2025年2月
Very nice & accommodating staff! Very clean! Good security measures in place - I felt very safe. The bed was comfy & I didn’t sink into the mattress like I do at other hotels - made me very happy! Layout of the room worked well. And the room temp was great - not too hot, not too cold & we didn’t need to turn on those annoying heating/ cooling units that typically run off & on all night & keep everyone from sleeping. We were on the I-5 side & I didn’t find the noise to be sleep disrupting- which I had worried about based on some other reviews. Overall very pleased & would stay here again.
Denise
2023年10月